It is hard to imagine an incident Profile without some form of response.
That could be as simple as switching something on or off, or contacting an emergency service. The Profile has many checks to ensure responders are not called irresponsibly.
Our responder app is designed to protect your workforce while they are attending an incident. Merlin will know where the responder is by using Maps
, and the responder can call for assistance using the Initsys ICETAG
Responders are generally called automatically, the telephony interface provides near voice like technology and IVR response as well as inbound caller recognition. Making the system as near automatic as possible. Triggering a Response.