"Merlin proved invaluable when the pandemic struck. Our pre-planning went almost without a hitch enabling the business to provide the best service to our customers"
"The control centre can no longer afford to be binary. That is either for Security or Facilities Management, or Business Planning - It's the same risk. So it doesn't make sense to have three teams, just as the network must support all the services"."
"Mistakes are made when plans are poorly set, or are untested and not updated. Initsys Merlin lets us control this process and that gives the confidence and surety that whatever the incident a plan is in place and that it will be followed no matter what".
"Our video wall (Merlin includes Video Wall Control Software) gives us the option to monitor in real time the activity in any one of over six-hundred remote premises. We can also control out of hours deliveries and every facet of our estate. From plumbers to security as well as a link to HR".
Protector App is a personal security application used explicitly for lone workers or to provide some additional protection to people. It is a non-invasive application that uses both on-screen and private buttons to alert Merlin.
Responder is an application for "responders" required to send feedback to Merlin. It includes the ability to send audio/images as well as change the next point in the profile. Simple to use Responder is capable of remotely providing information used in Return to Normality type incidents. Responder includes Protector as a package.
The threat manager robot examines incoming data and associates it to any existing incident it will raise the threat level so that the incident is given a better priority in the event of multiple events occur at the same time. It will also provide feedback to other activities.
HALO - Halt and Look Once uses deep learning to examine CCTV images for objects that may be of interest. Used with existing CCTV to look for vehicles and humans it makes CCTV much more powerful than when used on its own. HaLO can be switched on and off by time and date and in association with security alarms.
SQueAK - A live SQL robot building live queries for reaction/check, enabling real-time alteration of profile.