Resolution

"Resolution is the end game."

Having good or bad resolutions is essential because they help us learn.

By keeping track of resolutions for compliance checks, we can make sure that everything we need is available, physical items are in their intended condition, incidents are reviewed, and corrective action is taken if required.
Merlin can adjust profiles and processes based on these resolutions, leading to new rules, and we can watch out for any negative conditions.

Additionally, resolutions can aid us in analyzing our overall performance.

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Let's look at some examples.

Motor Accident involving company car (scene can be expanded as necessary)

Your plan could be

Check Injury Status of People - Open new Profile for each person.
Inform Insurance Company.
Check driver has gathered images and details of all those involved. Upload if necessary using vehicle operator app.

Motor Accident Resolution

Injury Status of People - .One person injured, new profile opened and parked awaiting resolution.
Insurance company dealing with claim.
Check driver has gathered images and details of all those involved. Upload if necessary using vehicle operator app - passed to insurer.

Resolution - Minor Accident, Police not involved, minor injury claim, insurance dealing.

Fire Alarm has activated

Your plan could be

Set Audio Warning for Zone of Building affected - Auto - Closed
Set Warning to be ready for evacuation from Zone adjacent - Auto - Closed
After investigation confirm with Fire Authority that alarm activated and that response is or is not required.

Resolution - Fire alarm, cause - smoke from external source. Fire Service not attended.